From the Book - 1st ed., rev. and expanded.
Part 1. Becoming an accountable leader
Courage and the responsibilities of leadership
The role of the governing board
Part 2. Accountability, administration, and the shared life of the congregation
Developing life-support systems for the corporate body
Responsible financial management
Employment practices that safeguard communal values
Contracting with service providers from inside and outside the congregation
Part 3. Tending to invisible wounds within the congregation
Zero tolerance for abusive behavior
Preventing clergy misconduct
Healing the wounded congregation
Afterword: what do we need to begin?