1. A different kind of smart
2. "S" stands for situational awareness
3. "P" stands for presence
4. "A" stands for authenticity
5. "C" stands for clarity
6. "E" stands for empathy
7. Assessing and developing SI
8. SI in the world of work : some reflections
9. SI in charge : thoughts on developing socially intelligent leaders
10. SI and conflict : thoughts about getting along
Epilogue : SI and the next generation : who's teaching our kids?