Voices of diversity: real people talk about problems and solutions in a workplace where everyone is not alike

Pt. 1 The changing workplace : Introduction

Group identity, group tendencies, individual differences, and stereotypes. Pt. 2. The diverse voices : African-Americans

Asian-Americans

Latinos

Recent immigrants

Workers with disabilities

Younger and older workers

Gays and lesbians

Women

White men. Pt. 3 Guidelines for better relationships : When you are not a member of the dominant group in your organization

when you are "The Other"

When you are the manager or supervisor.