Introduction: the process of media accountability / David Pritchard
The routine nature of journalistic deception / Tom Luljak
Why unhappy subjects of news coverage rarely complain / David Pritchard
How a typical American newspaper handles complaints / Neil Nemeth
A news ombudsman as an agent of accountability / Neil Nemeth
Media criticism as professional self-regulation / Kristie Bunton
Structural flaws in Press Council decision-making / David Pritchard
Organized citizen action and media accountability / Patrick O'Neill
Ambiguous standards, arbitrary enforcement: cable access TV and controversial programming / Lindsy Pack
Newspapers' use of lawyers in the editorial process / Craig Sanders
Helping the press define its rights and responsibilities / Craig Sanders
What happens to libel cases after they have been at the Supreme Court / Eddith Dashiell
The future of media accountability / David Pritchard.
