Conflict coaching : conflict management strategies and skills for the individual
The comprehensive conflict coaching model
Stage one : discovering the story
Stage two : the identity perspective
Stage two : the emotion perspective
Stage two : the power perspective
Stage three : crafting the "best" story
Stage four : communication skills, confrontation, confirmation, and comprehension
Stage four : the conflict styles opportunity
Stage four : the negotiation opportunity
Stage four : coordinating coaching with other conflict processes
The parallel process : learning assessment in conflict coaching
Needs assessment and program evaluation for conflict coaching
The future of conflict coaching.
