How to sweet-talk a shark: strategies and stories from a master negotiator

Introduction: Bill Richardson, Undersecretary for Thugs

The Clintons: A Cautionary Tale

North Korea: Hang on to Your Hats

Saddam Hussein and the Egyptian Torturer: It's All About the Shoes

Sudan: Get in, Get On With it, Get Out

Fidel Castro: Our Cuban Mission Crisis

The Congo: And the Lord Said, "Let's Do This!"

Hugo Chávez: Aló Presidente

Russia: An Imbalance of Power

President Barack Obania: A Hard Sell VS. A Soft Touch

Billy the Kid: Outlaws, Roswell, and how to keep the Dead from Getting the Last Word

Acknowledgments

Index