Words matter: meaning and power

Labeling: "what are you, anyway?"

Marking/erasing: "instead of saying 'normal Americans' you can just say 'Americans'"

Generalizing: "all the women are white, all the Blacks are men, but some of us are brave"

Addressing: "all right, my man ... keep your hands on the steering wheel"

Putting down: "[they] aren't people, they're animals"

Reforming/resisting: "it's like a kind of sexual racism"

Authorizing: "when I use a word it means just what I choose it to mean ... [but who] is to be master?

Concluding.