The search for global competitiveness. The new business reality ; The cultures of twenty-first-century business
The four global literacies: creating a new language of business. Personal literacy: understanding and valuing yourself ; Social literacy: engaging and challenging others ; Business literacy: focusing and mobilizing your organization ; Cultural literacy: valuing and leveraging cultural differences
The global literacies at work: solving the five universal business questions. Purpose: where are we going? ; Plan: how do we get there? ; Networks: how do we work together? ; Tools: what resources do we need? ; Results: how do we measure success?
Becoming a globally literate leader. Your path to global literacies.
